Position Title: Housing and Financial Counselor – FSS and HC&E
Reports To: Housing Resources Manager
Annual Salary/Hourly Pay: Exempt position, pay range is $44,000 to $51,000
Time Commitment: Full time, hours vary depending on class schedule and projects
Office Location: Lansing office / Remote
Anticipated Travel: Up to 5% for professional development training
Organization Description:
Habitat for Humanity of Michigan is the affiliate support organization for Michigan’s 44 Habitat for Humanity affiliates which serve most of the state of Michigan. HFHM’s mission is to increase the capacity of Habitat for Humanity affiliates in Michigan to build or renovate homes in partnership with people in need. We believe in integrity, accountability, and transparency. We value our team members and hold them to high standards.
Position Description:
The Housing and Financial Counselor for the Family Self-Sufficiency Program (FSS) helps participants, statewide, achieve their financial and education goals by providing direct services in education, counseling, and coaching. The position also provides strategy development, affiliate pipeline management, and community outreach.
General Responsibilities:
· Provide services and deliver effective Habitat Michigan educational programs in financial capability, housing counseling and coaching services, statewide, that focus on strengthening the financial health of individuals, families, and households.
· Contribute to the effective delivery of post purchase non delinquent services and foreclosure prevention counseling and education.
· Conduct workshops that are relevant to the participants and the community in which they live, including topics such as: budgeting, savings, investing, banking, credit building, consumer protection, foreclosure avoidance and home ownership education.
· Improve the knowledge and skills of consumers in applying financial coaching techniques and processes in their everyday lives. Engage participants in how to resolve current financial situations, while providing a focus on their financial health, home buying and home retention goals.
· Understand and commit to fair housing efforts including equal access, equal opportunity, diversity, and inclusivity.
· Maintain a level of expertise that complements Habitat for Humanity mission, vision and values pertaining to financial capability, stable housing, and home ownership.
· Represent Habitat Michigan during engagement activities with Habitat for Humanity Affiliates and other community development organizations, and stay informed on matters that relate to financial, home ownership, and partner family issues.
· Participate in management meetings as required, providing guidance, input, and suggestions.
· Maintain confidentiality and security of all information.
· Input, track, and update clients in our Salesforce CMS.
· Provide reports on a regular schedule regarding service provision, productivity, and conversion rates.
· Meet program goals and complete production activity reports.
· Perform other duties as requested by supervisor.
Qualifications:
· BS or BA in social science, social work, economics, sociology, business or related field; five years progressive housing counseling experience, or a combination of education and experience.
· Ability to become proficient quickly in new software.
· Knowledge and experience in adult education, training, coaching, counseling techniques and tools. Be comfortable with working with personal budgeting and credit management.
· Knowledge and/or experience in homebuyer counseling.
· Ability to empathize and communicate with persons facing economic, social, or educational barriers in a diverse community.
· Ability to engage and motivate clients to improve their financial situation.
· Ability to use sound judgment and initiative to analyze and resolve problems and negotiate stressful situations; and work independently with minimal supervision.
· Ability to adapt to variations on working schedule and willingness to work weekends and evenings to respond to programs and consumer needs.
· Possess strong organizational skills, effective listening skills, and strong interpersonal communication skills, both orally and in written form.
· Possess excellent professional skills including but not limited to professional appearance, tact, punctuality, adaptability, and dependability.
· Willingness to learn area demographics in Michigan communities, the needs of low/moderate-income persons, and services available to meet those needs.
· Ability to transport and lift some equipment and class material.
· Valid driver’s license and reliable transportation required.
Preferred Qualifications:
– Bi-lingual (English and Spanish)
– Active HUD Housing Counseling Certification
– Financial Coaching Certification a plus
Habitat for Humanity of Michigan is an Equal Opportunity Employer and a Veteran Employer.
Job Type: Full-time
Pay: $44,000.00 – $51,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: Hybrid remote in Lansing, MI 48917